Quality Management System

A Quality Management System (QMS) is defined as a formal documented system that covers all processes, products and people in achieving quality policies and objectives, according to the requirements specified in ISO 9001ISO 9001 certification is suitable for all sizes and types of organisations and is well established around the world as an invaluable Quality Management System standard. It is suitable for organisations in all industry sectors and will help your organisation to improve management processes to compete locally and/or globally.

Benefits of ISO 9001 Certification:

  • Increase customer satisfaction
  • Meeting organisation’s requirements
  • Company branding 
  • Process controlling to reduce waste and cost
  • Risk management
  • Continual improvement

More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their QMS

Requirements of ISO 9001

ISO 9001 is based on the Plan-Do-Check-Act (PDCA) methodology and provides a process approach to control the quality of products and services provided, taking risks and opportunities into consideration during implementation of QMS. 

The auditable requirements are focusing on:

  1. Context of the organization
  2. Leadership
  3. Planning
  4. Support
  5. Operation
  6. Performance Evaluation
  7. Improvement

By implementing these elements in the operation, it help the companies to achieve continual improvement, reducing risks and enhance customer satisfaction. 

Establishing and implementation of ISO 9001 involve several steps:

  1. Design and development of system
  2. System deployment
  3. Control and measure
  4. Review and improve

 

In MPTC, our team is specializing in assisting companies to establish an effective QMS. The team had assisted companies in various industries, such as product manufacturer, food industry, service provider, construction and developer, engineering companies and more in establishing the QMS. All clients are certified to ISO 9001 successfully with zero failure. If your company want to know more on QMS, kindly contact us for more information.